Martin Memorial Health Systems is dedicated to quality patient care and patient safety. The information below describes our programs aimed at quality and safety, and the ways in which it is measured.
Patient Safety
Martin Memorial Health Systems is absolutely committed to patient safety. We are aggressive and proactive in our infection control protocol, adopting the newest national standards and practices. Below are some tips and information that help us all work together to make sure you get the very best health care.
Patient Satisfaction
At Martin Memorial, we work hard to continuously improve our performance and offer quality health care. Patients at Martin Memorial Medical Center and Martin Memorial Hospital South are surveyed on their experience by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). To see the results of Martin Memorial's performance review by patients, and to search and compare hospitals, visit the Hospital Compare Web site, www.hospitalcompare.hhs.gov.
Accreditations and Awards
Martin Memorial has received numerous awards and is accredited by The Joint Commission, one of the most respected accreditations in the nation. Learn more about Martin Memorial's accreditations and awards.
Core Measures
Core Measures are mandated by The Joint Commission for accredited hospitals and are publicly reported. Martin Memorial is measured and compared against all other healthcare institutions on our performance with each measure. To see Martin Memorial’s Core Measure scores, visit www.qualitycheck.org, search by organization's name, and type in "Martin Memorial."
Helpful Links
FloridaInformedPatient.com
This Web site is designed to help the consumer navigate through the decisions and information they might use in evaluating their healthcare decisions. The site has check lists and resources, and links to Web sites that have information on price and quality for hospitals, health plans and pharmaceuticals.
FloridaHealthFinder.gov
Compare performances of Florida healthcare facilities or find information on a particular medical condition or procedure. This Web site shows the number of patients, charges, length of stay, readmission rates, mortality rates, and complication rates for various medical conditions and procedures in Florida’s short-term acute-care hospitals. This Web site also provides information and statistics on health care in Florida, including the most common diagnoses and procedures, services available at Florida hospitals, prescription drug information, and health data statistics.
The Joint Commission
The Joint Commission evaluates the quality and safety of care for more than 15,000 health care organizations, including Martin Memorial Health Systems. Visit this site to learn more about how accreditation works. Or, if you have an issue that has not been resolved to your satisfaction, you may also contact The Joint Commission. If you have any quality of care issue, please be sure to contact Martin Memorial's clinical patient advocate at (772) 288-5899.
Centers for Disease Control and Prevention
Florida Department of Health
Martin County Health Department